Vacating Tenants

HOW TO GET A FULL BOND REFUND

Most disputes and problems arise from misunderstandings about bond deductions. To avoid unpleasantness for both parties, it is important that you understand your obligations under the Tenancy Agreement in regard to your final bond inspection.

PLEASE TAKE A MOMENT TO READ THIS

Your Final Bond Inspection
After you’ve vacated the property and returned the keys to our office, your bond inspection will be carried out.

The condition of the property at the time of bond inspection will be compared with the condition as at the commencement of the tenancy as described in the Property Condition Report. We cannot complete this inspection until you have ended your tenancy, vacated the property and returned the keys to us.

We strongly suggest that you take a moment to refresh your memory by reading your Property Condition Report prior to vacating.

The carpet cleaning is the responsibility of the tenant and a copy of the contractors paid invoice must be provided to this office without exception as per special conditions of your lease when you return your keys to our office.

Once you have returned the keys you have finalised your tenancy and are no longer responsible for rent (adequate notice and break leases excepted) hence you have handed back the property and you have fulfilled your obligations under the Tenancy Agreement.

While we would be happy to allow you to re-visit the property to rectify any fault, this is not practical. We must re-let the property as soon as possible. If you leave the property unclean or damaged, re-letting is hindered thus incurring costs and loss of rent for the Owner.

In short, we are not obligated to contact you or allow you to rectify any discrepancies once you have vacated, so please ensure that the property is in the condition as stated on the Property Condition Report. Where necessary, we will arrange cleaning and/or repairs to reinstate the property to its original condition. The cost of it will be deducted from your bond.

Please remember that rent will be charged up to and including the day of return of keys to this office. Failure or refusal to pay rent due with the intention that the amount of such rent is to be recovered from the security bond is an offence in accordance with Section 52 of the Residential Tenancies Act of 1987 and is subject to a maximum penalty of $1000 (ref. 2. 4.2 of your lease).

Please remember to provide us with your new contact details, including your postal address, phone numbers and email address.

To assist you, we attach a Checklist for Outgoing Tenants. If you are in doubt, telephone your Property Manager.

Thank you for cooperation and assistance.